Covid-19 Coronavirus Measures

Following government advice, team Creatomatic are working remotely and our office remains temporarily closed during lockdown.

If you require any website updates then please call us on 01461 205437 or email [email protected] with your requests and we will get back to you asap.

We’re continuing to run a full service team throughout lockdown; and we’ll be happy to arrange remote meetings via Zoom/Skype/Google Meet as appropriate.

Contact Details
Emergency contact: [email protected]
Phone number: 01461 205437

Stay safe, folks.

Team Creatomatic x

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Use the contact form or drop us an email and we’ll get back to you as soon as we can.

Office open Monday to Friday, 9am – 5pm

Tel: 01461 205437
Email: [email protected]


(Out of hours support number: *01461 536 202

*Please note:
This number is for EMERGENCY out-of-hours support only – please email [email protected] in the first instance as this account is monitored regularly)

Creatomatic Ltd
80a High Street
Dumfries and Galloway
DG12 6DW

Company number: SC422843
VAT number: 184828370

One of our team will contact you within 24 hour of sending this form.

The Skinny Bakery

Ground-up eCommerce rebuild


The project

The Skinny Bakery got in touch seeking advice in bolstering their eCommerce website’s performance and reliability.

Built as an online shop with a basic, off-the-shelf theme the site was powered by WordPress and hosted with GoDaddy. Over the years the client had tried to increase the site’s functionality by adding multiple plugins to fill the gaps.  As is often the case, this product an unreliable, volatile and at times detrimental platform – the site constantly buckled under the strain of thousands of orders, crashing regularly and leaving customers frustrated.

Something had to change, and quickly.

Our role

Working carefully with the Skinny Bakery’s owners and web team, Creatomatic rebuilt the website and eCommerce platforms from scratch using our own reliable, tried and tested codebase.  With a solid, reliable foundation now in place James H, Chris and Kit set about replacing the functionality previously provided by dozens of plugins with clean, efficient and completely hand-coded solutions, each solving a specific problem.

Build and functionality signed off, we imported all of the old orders and customer data from the old site and flicked the switch to set the new site live.  Since launch, the difference in performance is night and day.  Load speeds are a fraction of their previous counterparts, the site solid, robust and reliable – freeing up Mariella and team to focus on growing the business without the constant worry of an unreliable eCommerce site.

The new website launched three weeks ahead of schedule and bang on budget.

The Skinny Bakery were so happy with the results they sent us cake. Twice.

“The speed at which the website is loading is phenomenally faster, it’s handling more traffic and more sales with ease.

The guys at Creatomatic have been easy to get hold of at all times and a pleasure to work with – everything has been completely transparent from day one.

I highly recommend these guys – they know what they’re doing and they deliver.”

Mariella Forte
Owner, The Skinny Bakery

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