Good Business Charter
A commitment to fair, responsible, and human-led business.
Creatomatic are proud to be a part of leading trade organisations in a number of sectors.
We’re a digital agency, but we recognise that our work can still have a physical impact. From the energy used to host the websites we build to how we run our Lockerbie studios, we’re committed to managing our environmental footprint responsibly.
Being an accredited member of the Good Business Charter (GBC) is a reflection of the standards you can expect when you work with us. It isn’t just a badge on our website; it’s a commitment to a way of working that prioritises people, the planet, and professional integrity.
What our accreditation means for you
When you choose a digital partner, you deserve to know that they treat their team fairly and their community with respect. Our GBC accreditation covers ten essential pillars of business, ensuring that your projects are supported by a company that truly cares about the bigger picture.
Fair pay and a real living wage
Your projects are delivered by a team that is valued and respected. As a Real Living Wage employer, we ensure that every member of the Creatomatic team receives a fair day’s pay for a fair day’s work – because high-quality digital solutions start with a happy, motivated team.
Ethical practices and prompt payment
Strong relationships are built on trust. We believe in treating our suppliers and partners with the same respect we show our clients.
For you, this means working with an agency that has a stable, reliable network and a reputation for fair dealing and prompt payment.
Environmental responsibility
Digital growth shouldn’t come at the cost of the planet. You can feel confident that your website is being built and hosted with sustainability in mind.
We’re constantly looking for ways to reduce our impact, from partnering with hosting providers powered by 100% renewable energy to buying our day-to-day supplies from local or independent suppliers where feasible to minimising waste in both our HQ and home offices.
An expert team you can talk to
Good business is about clear communication. Facing a complex technical challenge or just need some honest advice? You have access to a friendly, in-house team that prioritises your needs.
Backing up what we build with solid, in-house support has been part of our DNA since the very beginning. We’re really proud to provide exceptional service.
Why we choose to lead by example
Since 2012, we’ve worked to bring the highest possible ethical standards to the South of Scotland’s digital landscape. We were among the first businesses in Scotland to join the Good Business Charter because we believe that you deserve to work with partners who care about more than the bottom line.
By holding ourselves to these standards, we ensure that your digital journey is backed by a team that is committed to doing things the right way – for you, for our corner of the planet, and for the future.
